Position Title: Head of Global Partnerships
Location: Mumbai
Reporting To: Founder/Co-Founder
Employment Type: Full-Time
DoubleTick.io is a leading WhatsApp CX platform serving over 10,000+ global businesses. With a dynamic team of 120+ professionals based in Mumbai, our mission is to empower businesses to harness the potential of business messaging as a powerful channel for growth, enabling customer relationships at scale.
We are seeking a dynamic and experienced Head of Global Partnerships to lead and scale our partnership ecosystem globally. The ideal candidate will play a critical role in identifying, establishing, and nurturing strategic alliances that drive business growth, expand market reach, and deliver exceptional value to our customers. This is a leadership position requiring a strong mix of strategic thinking, operational excellence, and relationship management skills.
Strategic Partnership Development:
Identify, evaluate, and prioritize strategic partnership opportunities to support business objectives.
Develop a global partnerships strategy aligned with the company’s vision, goals, and market opportunities.
Partnership Management:
Build, nurture, and maintain relationships with key partners, including technology providers, resellers, affiliates, and other ecosystem players.
Drive joint business planning, goal-setting, and performance reviews with partners to ensure alignment and mutual success.
Market Expansion:
Work cross-functionally with sales, marketing, and product teams to launch partnerships in new and existing markets.
Negotiate and execute agreements to optimize revenue opportunities and operational efficiencies.
Leadership and Team Building:
Lead and mentor a global partnerships team, fostering a culture of accountability, innovation, and collaboration.
Set clear objectives, track KPIs, and ensure the team delivers against strategic partnership goals.
Revenue and Growth Impact:
Drive measurable business outcomes, including revenue growth, customer acquisition, and market penetration through partnerships.
Identify co-marketing opportunities and joint product development initiatives.
Market Insights and Trends:
Stay ahead of industry trends, competitors, and market dynamics to inform partnership strategies.
Represent the company at key industry events, forums, and partner meetings.
Proven experience (10+ years) in strategic partnerships, business development, or alliances in relevant industries, e.g., SaaS, technology, consumer products, etc..
Strong track record of building and scaling global partnerships with demonstrable revenue impact.
Exceptional negotiation, influencing, and relationship management skills.
Deep understanding of partnership models, go-to-market strategies, and joint value propositions.
Experience working across diverse markets and cultures, with a global mindset.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Excellent leadership and team management abilities.
MBA or equivalent advanced degree is preferred but not mandatory.
What We Offer
Competitive compensation package with performance-based incentives.
Opportunity to work in a fast-growing company with a global footprint.
Leadership role with significant impact on the company’s growth trajectory.
Collaborative and inclusive work environment.